Contact Us > Tech Support

For any technical support issues, please contact us at:

877-438-2724 Toll-free

  or

support@onestopsystems.com

One Stop Systems warrants all products that it sells to be free of defects in material and workmanship for an initial period of two years from date of delivery to the original purchaser.

Warranty and Support Agreements

One Stop Systems Warranty

Extended Warranty
Extended One-Year Warranty – $500
Extended Two-Year Warrany – $1,000

Support Agreement
Response to support calls where product does not operate as intended.
2 calls – Free
up to 5 calls – $1,000
up to10 calls – $2,500

Interoperability Problems with Third Party Products
Response to calls where the intended operation of OSS manufactured product does not meet expectation due to interoperability problems with third party products.
up to 10 calls – $2,500
up to 30 calls – $5,000